Terms of Service

By accessing or using SourceGent at sourcegent.io(the "Service"), you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you are entering into these Terms on behalf of an organization, you represent that you have authority to bind that organization.

If you do not agree to these Terms, do not use the Service.

SourceGent is an AI-assisted proposal writing and management platform designed for organizations pursuing government contracts, grants, business proposals, and vendor questionnaires. The Service includes opportunity discovery, document analysis, AI-generated proposal drafts, scoring, and export capabilities.

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time. We will make reasonable efforts to provide advance notice of significant changes.

To access most features of the Service, you must create an account. You agree to:

• Provide accurate, current, and complete registration information
• Maintain and promptly update your account information
• Keep your password confidential and not share access credentials
• Notify us immediately of any unauthorized use of your account
• Be responsible for all activity that occurs under your account

You must be at least 18 years old to create an account. Accounts may not be transferred without our prior written consent.

Certain features of the Service require a paid subscription. By subscribing, you authorize us to charge the payment method on file on a recurring basis at the then-current subscription rate.

Subscription Plans

We offer multiple subscription tiers (currently Starter, Pro, and Agency) with different usage limits and feature sets. Plan details, including pricing and limits, are described on our pricing page and may be updated from time to time.

Free Trial

We may offer a limited-time free trial. At the end of the trial period, your account will automatically convert to the paid plan you selected unless you cancel before the trial ends.

Cancellations and Refunds

You may cancel your subscription at any time through your account settings or by contacting us at support@sourcegent.io. Cancellation takes effect at the end of the current billing period. We do not provide refunds for partial billing periods except where required by applicable law.

Price Changes

We reserve the right to change subscription pricing. We will provide at least 30 days' notice of any price increase via email or in-app notification. Continued use of the Service after a price change constitutes acceptance of the new price.

You agree not to use the Service to:

• Violate any applicable law or regulation, including federal and state contracting regulations (FAR, DFARS)
• Submit false, fraudulent, or misleading content in any proposal or government submission
• Infringe upon or misappropriate the intellectual property rights of any third party
• Upload or transmit malicious code, viruses, or any harmful content
• Attempt to gain unauthorized access to any part of the Service or its infrastructure
• Reverse engineer, decompile, or disassemble any portion of the Service
• Resell or sublicense access to the Service without our written consent
• Use automated tools to scrape or extract data from the Service beyond what is explicitly permitted by our API
• Use the Service to generate content intended to deceive, defraud, or harm others

We reserve the right to suspend or terminate accounts that violate these guidelines, with or without notice.

Your Content

You retain ownership of all documents, data, and content you upload to the Service ("Your Content"). By uploading content, you grant Digital Dreamsmiths LLC a limited, non-exclusive license to process and store Your Content solely for the purpose of providing the Service to you.

AI-Generated Output

Proposal drafts, analyses, and other content generated by the Service on your behalf ("Generated Content") are provided for your use. Subject to your compliance with these Terms and payment of applicable fees, you own the Generated Content you produce through the Service. You are solely responsible for reviewing, editing, and ensuring the accuracy of any Generated Content before submission.

Our IP

The Service, including all software, algorithms, designs, trademarks, and documentation, is owned by Digital Dreamsmiths LLC and protected by applicable intellectual property laws. Nothing in these Terms grants you any right to use our trademarks or branding without prior written permission.

SourceGentuses large language model (LLM) technology, specifically Anthropic's Claude, to analyze documents and generate proposal content. By using the Service, you acknowledge and agree that:

• Content you upload may be transmitted to Anthropic's API for processing. Anthropic's use of this data is governed by their privacy policy and API usage policies.
• AI-generated content may contain errors, omissions, or inaccuracies. You are solely responsible for verifying all Generated Content before use in any official submission.
• The Service does not guarantee that any proposal will result in a contract award, grant, or any other favorable outcome.
• We do not use your uploaded documents or generated proposals to train AI models.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

SourceGent is a productivity tool. It does not constitute legal, financial, or compliance advice. Always consult qualified professionals for matters requiring professional judgment, including FAR/DFARS compliance, legal review of proposals, or financial certifications.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DIGITAL DREAMSMITHS LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE, INCLUDING LOST PROFITS, LOSS OF DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO US IN THE THREE MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).

Either party may terminate these Terms at any time. You may terminate by canceling your subscription and ceasing use of the Service. We may terminate or suspend your access immediately, without prior notice, if we determine that you have violated these Terms or that your use poses a risk to the Service or other users.

Upon termination, your right to access the Service ceases. You may export your data prior to termination. We will retain your data for a reasonable period following termination to allow you to request an export, after which your data will be deleted in accordance with our Privacy Policy.

These Terms are governed by the laws of the State of Georgia, without regard to conflict of law principles. Any dispute arising out of or relating to these Terms or the Service shall first be addressed through good-faith negotiation. If not resolved informally within 30 days, disputes shall be submitted to binding arbitration under the rules of the American Arbitration Association, conducted in Atlanta, Georgia.

Nothing in this section limits either party's right to seek injunctive or other equitable relief in a court of competent jurisdiction.

If you have questions about these Terms, please contact us: